Bill Validation Executive (B2B retail energy)

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Bill Validation Executive (B2B retail energy)

Job ID: RD-14111
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Remote or Beckenham (Hybrid working arrangement)
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Permanent
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4 weeks ago
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up to £28k DOE + bonus
Retail energy

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Summary:

A leading energy broker are looking for an Energy Bureau Analyst to join their team. You will be responsible for managing client accounts, dealing with billing queries, validating invoices, analysing metering data and identifying opportunities for client savings. The ideal candidate will have worked within the energy industry previously and will have billing, bureau, invoice validation experience. This is a fantastic opportunity to develop a career in a constantly evolving energy industry. If you at interested in the Energy Bureau Analyst role, apply today!!

Key responsibilities:

  • Perform bill validation - taking full ownership for the monthly billing cycle
  • Develop and maintain strong relationships with suppliers and customers
  • Answer queries to ensure continuing levels of client satisfaction are met
  • Analyse potential over/under charges and assist Account Managers in resolving queries
  • Validating utility invoices
  • Resolving billing and metering queries
  • Accessing supplier portals/Identifying validation errors and resolutions
  • Identifying additional savings opportunities for a client
  • Preparing annual utility budgets
  • Supporting Account Managers
 

Skills and experience required: 

  • Previous bill/ invoice validation within the energy industry experience
  • Query management, customer service and confident telephone manner
  • Escalation handling
  • Analytical and numerical skills
  • Methodical, organised, good at juggling tasks and prioritising
  • Accurate, Focused with good attention to detail
  • Shows initiative and enthusiasm
  • Good written and organisation skills
  • Computer literacy including Intermediate Microsoft Excel
   

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