Client Success Analyst (Water)

Corner Image Curved
Home » Jobs » Client Success Analyst (Water)

Client Success Analyst (Water)

Job ID: JD-14084
Location Icon
London / Hybrid
Clock Icon
Full time/ Permanent
Date Icon
1 month ago
Salary Icon
£35,000
Metering & Analytics

Share this job

Summary:

We are looking for a Client Success Analyst to join a company with a 25-year track record of designing, building and supporting specialist software for global utilities companies. The role is to provide clients with an efficient experience to allow them to use the software systems with ease. The ideal candidate will have a prior knowledge of the utilities industry, familiarity of CRM and billing systems, and have experience of data analysis and IT support.  So, if this sounds like the role for you, apply today!

Key responsibilities:

  • Understanding clients’ requests
  • Ensure queries are dealt with efficiently
  • Create release notes
  • Drive continual improvement
  • Maintain the knowledgebase of new processes

Skills and experience required: 

  • Knowledge of utilities industry (water preferred)
  • Experience in a software environment
  • Familiarity using CRM and billing systems
  • Experience of data analysis and helpdesk/IT support
 

Share this job

Apply for this job

Send us your CV and a brief covering letter telling us why you’d be perfect for this job.

Allowed Type(s): .pdf, .doc, .docx

The hottest jobs in energy and utilities direct to your inbox

Stay up to date on all our latest roles with one weekly email.*

*No SPAM, we promise. Just  the best jobs in energy and utilities, once a week.

  • This field is for validation purposes and should be left unchanged.

Just a few of the clients we work with

Engie Logo
Total Energies Logo
Ameresco Logo
Mitie Logo
Leep Logo
Smartest Energy Logo
Envantage Logo
Mace Logo
Stark Logo
Everflow Water Logo

Ready to find your perfect job?