Great facilities including onsite gym, free parking, 25 days holiday plus bank holidays, 10% company bonus, family culture, career progression, sociable working hours no late nights or weekend work.
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Summary:
An independent energy provider is looking for a Credit Controller to join their team, with a primary function of collecting debts through a first-class customer service. The successful applicant will be joining a very motivated and dedicated team which thrive on driving down debt whilst maintaining professionalism at all time.  The ideal candidate will have worked in a Credit Control / Collections role OR will have solid customer service skills and keen to learn new skills.  If this sound like the role for you then apply today! ÂKey responsibilities:
- Responsible for own ledger ensuring all customers adhere to their payment terms
- Develop relationships with customers and solving any queries concerning their accounts
- Recovering outstanding debt by means of repetitive chasing
- Identify and monitoring customers who pose a financial risk
- Send overdue customers for disconnection whilst working with strict credit control processes
- Identifying ways in which the current processes and procedures can be improved
- Ad hoc reporting as required
Skills and experience required:Â
- Excellent verbal and written communication skills
- Good arithmetic skills
- Good at working as part of a team and individually
- Excellent organisation and attention to detail skills
- Self-motivated with good time management skills
- Energy / utilities industry experience useful
- Computer literate with moderate Excel and strong Outlook skills
