Credit Controller (energy / utilities)

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Credit Controller (energy / utilities)

Job ID: AK-13962
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4 months ago
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Retail energy

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Great facilities including onsite gym, free parking, 25 days holiday plus bank holidays, 10% company bonus, family culture, career progression, sociable working hours no late nights or weekend work.  


An independent energy provider is looking for a Credit Controller to join their team, with a primary function of collecting debts through a first-class customer service.  The successful applicant will be joining a very motivated and dedicated team which thrive on driving down debt whilst maintaining professionalism at all time.  The ideal candidate will have worked in a Credit Control / Collections role OR will have solid customer service skills and keen to learn new skills.  If this sound like the role for you then apply today!  

Key responsibilities:

  • Responsible for own ledger ensuring all customers adhere to their payment terms
  • Develop relationships with customers and solving any queries concerning their accounts
  • Recovering outstanding debt by means of repetitive chasing
  • Identify and monitoring customers who pose a financial risk
  • Send overdue customers for disconnection whilst working with strict credit control processes
  • Identifying ways in which the current processes and procedures can be improved
  • Ad hoc reporting as required

Skills and experience required: 

  • Excellent verbal and written communication skills
  • Good arithmetic skills
  • Good at working as part of a team and individually
  • Excellent organisation and attention to detail skills
  • Self-motivated with good time management skills
  • Energy / utilities industry experience useful
  • Computer literate with moderate Excel and strong Outlook skills

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