Credit Controller (energy / utilities)

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Credit Controller (energy / utilities)

Job ID: AK-13962
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3 weeks ago
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Retail energy

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An independent energy provider is looking for a Credit Controller to join their team, with a primary function of collecting debts through a first-class customer service.  The company delivers a quality service reflected in the knowledge and enthusiasm of the team. The successful applicant will be joining a very motivated and dedicated team which thrive on driving down debt whilst maintaining  professionalism at all time.  The ideal candidate will have worked in a Credit Control role previously, or will have solid customer service experience with the drive to learn new skills.

Key responsibilities:

  • Responsible for own ledger ensuring all customers adhere to their payment terms
  • Develop relationships with customers and solving any queries concerning their accounts
  • Recovering outstanding debt by means of repetitive chasing
  • Identify and monitoring customers who pose a financial risk
  • Send overdue customers for disconnection whilst working with strict credit control processes
  • Identifying ways in which the current processes and procedures can be improved
  • Adhoc reporting

Skills and experience required: 

  • Excellent verbal and written communication skills
  • Good arithmetic skills
  • Good at working as part of a team and individually
  • Excellent organisationaI and attention to detail
  • Self-motivated with good time management skills
  • Energy / utilities industry experience userful
  • Computer literate with moderate Excel and strong Outlook skills

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