Head of Metering (energy / utilities)

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Head of Metering (energy / utilities)

Job ID: RD-14120
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Homebased (with occasional travel to London)
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3 weeks ago
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up to £65k DOE + 10% bonus
Retail energy

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We are looking for a Head of Metering to join an award-winning renewable energy supplier. You will be responsible for a team of 4 plus up to 10 indirect reports, overseeing the delivery of the company’s Metering function supporting customer care with specialist metering knowledge, rolling out a successful smart metering installation programme in line with the company’s licence obligations and settlements. The ideal person will have solid knowledge of metering, data flows, communicating with 3rd parties (MOP and MAP), and smart meter roll outs. However, you must also be strategic - someone who understands how metering activities affect other internal departments and be involved in marketing/ website, product development etc.  So, if this sounds like the role for you, apply today!  

Key responsibilities:

  • Strategic oversight of all the metering operations within the company
  • Effective operational management of key external partner relationships
  • Direct line management of the Settlements and Metering Teams .
  • Collaborate internally to ensure the right decisions are made for the customers
  • Establishing how metering will affect other departments
  • Collaborating with marketing and product development
  • Own weekly and monthly reporting of Operational Performance against KPIs
  • Maintaining of KPIs within their team
  • Using your operational experience and business acumen to resolve key operational issues

Skills and experience required: 

  • Solid operational experience driving efficiencies and change in a scaling B2C business
  • Good knowledge of metering, data and smart meter role outs
  • Experience communicating with 3rd parties (mop and map)
  • Reliable, methodical, look for ways to improve process with a focus on customer service
  • Possess strong leadership, capable of leading and delivering new projects
  • An eye for data and strong data analysis capabilities
  • Results orientated and able to juggle multiple deadlines in a fast-paced industry
  • Proven ability in driving and increasing efficiency

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