Strategic Relationship Manager (Energy / Utilities)

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Strategic Relationship Manager (Energy / Utilities)

Job ID: CB-14029
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Bath (Occasional travel in UK)
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Permanent
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2 weeks ago
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ÂŁCompetitive
Retail energy

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Summary:

We are looking for an experienced Relationship Manager to join an established Energy Consultancy.  Your primary purpose is to support long-term relationships with your portfolio, to manage the contract renewal process for their energy supplies and to provide a consistent  outstanding service. To be successful in this role you will need to have an understanding of gas and electricity supplies and experience of negotiating at a senior level with both suppliers and customers. If you are commercially minded with the ability to form strong relationships at all levels, apply today!

Key responsibilities:

  • Responsible for a varied portfolio of high value customers, providing an excellent service
  • Pricing and renewal of existing procurement contracts
  • Lead with the onboarding of new customers
  • Analyse & identify risk in portfolios, leading on solutions to minimise risk
  • Lead with regular customer meeting/planning site visits and opportunities
  • Participate in strategic conversations on processes, changes and future plans
  • To identify risk and opportunity within yours and other portfolios
  • Generation of Energy Reviews and proposals
  • Actively identify new business opportunities within your portfolio and network
  • Resolve contract termination and objection issues at contract renewal
  • Lead on the collection of non-payments of company and supplier invoices
  • Confident in delivering Market updates, customer presentations, conferences, and webinars

Skills and experience required:

  • Proactive and intuitive at building strong, professional relationships with all stakeholders
  • An in-depth technical understanding of gas and electricity supplies & industry experience
  • Customer service, account management and sales experience
  • Experience working to targets associated with the delivery of your role
  • Ability to hold high level service conversations both face to face and remotely
  • Full UK driving license and a willingness to visit customers and regional offices
   

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