Telecoms Specialist

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Telecoms Specialist

Job ID: CB-14138
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Southampton, Colchester, Gloucester, Chorley, Brierly Hill, Bradford on Avon, Linlithgow
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2 months ago
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Retail energy

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We are looking for an experienced Telecoms Specialist to join a leading consultancy.  As a Telecoms Specialist, you will be responsible for keeping abreast of industry, maintaining a knowledge base with relevant internal stakeholders, and at times interacting with customers for complex product support. You will develop and manage a telecoms pricing function across all customer sectors, developing supplier relationships and delivering competitive pricing for the Group.  The ideal candidate will have a 3+ years in the telecoms industry with a strong understanding of all telecoms products; Mobile, business broadband, Cloud Voice, Ethernet, MPLS

Key responsibilities:

  • Support product & pricing coverage for the group at all times
  • To act as a product specialist that can be accessed by internal and external customers
  • Provide thought leadership and product insights through regular ‘did you know’ updates
  • Help develop growth through marketing campaigns and product/service development
  • Act as a query escalation point, liaising with suppliers, customers & internal functions
  • Support new business activity to facilitate new wins
  • Support renewal activity to facilitate customer retention or cross-sell opportunities
  • Support effective and commercially beneficial relationships with suppliers
  • Maintain a close network in conjunction with the telecoms product owner
  • Support adherence to processes and ensure processes are documented and available
  • Help ensure cohesive and transparent working practices following industry or other change

Skills and experience required:

  • Minimum of 3 years working in the telecoms industry
  • Strong understanding of all telecoms products; Mobile, business broadband, Cloud Voice, Ethernet, MPLS,
  • Excellent communication skills
  • Ability to innovate and deliver solutions tailored to customers’ needs
  • IT literate

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