Our client, a global energy consultancy, is looking for an experienced Account Manager to join their team. As the Account Manager, you will manage client relationships and service delivery for a portfolio of I&C clients, while also driving upsells, account renewals, and client retention. If you have 4+ years of experience in account management within an energy consultancy or TPI, a great understanding of flexible procurement contracts and a passion for delivering exceptional client service - apply today!!
Key responsibilities:
- Offering full-service support to high profile, Industrial & Commercial clients
- Acting as the key point of contact, delivering tailored solutions for energy and sustainability needs
- Attending regular client meetings with a focus on upselling services and driving retention
- Ensuring smooth, efficient and on-time service delivery
- Handling and processing contract renewals
- Identifying and presenting value-added opportunities to enhance client outcomes
- Reviewing and refining energy and sustainability strategies for the upcoming year
- Advising clients on energy usage options and sustainability initiatives
- Leading the development and execution of energy procurement strategies
- Coordinating international service projects and ensuring consistent delivery across regions
Skills and experience required:
- 4+ years account management experience ideally for an energy consultancy/ TPI
- Experience in account management of I&C clients
- Strong client-facing experience with a passion for delivering exceptional service
- Experience of risk managed flexible procurement, non-commodity charges, bureau services etc
- Demonstrated success in upselling, client retention, and contract renewals
- Commercially minded with a strong business-oriented approach
- Excellent communication, interpersonal, and customer relationship skills
- Analytical thinker who enjoys working with data to uncover trends and insights
- Capable of evaluating sustainability and efficiency ROI business cases with accuracy
- Must hold a full, clean UK driving licence
