Our client, an Energy Consultancy, is looking for an Account Manager to join their team. This role involves managing the full client lifecycle - from initial account setup through to contract analysis, negotiation, processing and securing agreements. You will manage client queries and ensure a seamless renewal process, while also identifying opportunities to enhance service delivery and increase account profitability. If you have account management experience gained from an energy broker/consultancy, immaculate attention to detail combined with excellent communication and organisational skills – apply today!
Key Responsibilities:
- Preparing client’s account for tendering and identifying the best strategy for pricing
- Liaising with suppliers to ensure efficient and competitive pricing
- Analysing all received offers and preparing a clear and comprehensive analysis for the client
- Managing communication with clients and suppliers to ensure smooth transition and setup
- Managing all client queries to ensure prompt and satisfactory resolution.
- Identify ways to add value to client’s portfolio and applying a cross-sell strategy
- Support the growth & development of the team, including training team members
Skills and experience required:
- 1 year account management experience within the energy industry
- Good knowledge of B2B energy market
- Ability to deal with a conflict in a constructive way
- Good team player but able to work independently
- Provide exceptional service that consistently exceeds client expectations
- Build relationships with empathy and professionalism
- Demonstrate a strong drive for career growth and development
