Account Manager (Energy / Utilities)

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Account Manager (Energy / Utilities)

Job ID: 14498
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Remote / Glasgow
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Permanent
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4 weeks ago
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£28,000- £32,000 DOE + Commission + 4 day a week
Retail energy

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14498

Summary:

Do you have previous experience working in a client focussed environment in the energy / utilities industry? If so, we are seeking an experienced Account Manager to join a leading independent Energy & Utility Consultancy.  You will be responsible for developing existing client relationships, as well as focusing on new business, with daily duties to include the procurement of Energy & Water contracts, managing billing issues, invoice validation, renewal of contracts and all associated admin.  If you have excellent communication skills, a customer-oriented and professional attitude, be an ambitious team player with an analytical mind, and if this role sounds like you then apply today!  

Key responsibilities:

  • Procurement of energy and water contracts for major customers
  • Invoice validation & manage utility termination / objection notices
  • Recording cost / consumption data from invoices and other sources
  • Management of billing issues & queries on behalf of clients
  • Delivering all the clients administration needs
  • Communicating with clients via telephone, email, and face to face meetings
  • Renewal of procurement contracts, demonstrating high retention rates
  • Continuously review your portfolio to identify opportunities and risks
  • Prepare templated monthly, quarterly, and annual reporting as per the agreed workplan

Skills and experience required:

  • You have 5+ years’ experience in the energy industry within an Account Manager or a similar role with experience of client management including hosting face-to-face meetings and effective cross selling and negotiating skills.
  • Fixed & Flexible energy procurement and water (Essential)
  • Understanding of Utility invoicing and the charges included (Essential)
  • Knowledge of the UK Energy infrastructure including DNO, IDNO, MOP, MAP, DC/DA, Suppliers, and TPI’s (Essential)
  • Effective customer relationship management, pipeline management
  • An understanding of the energy wholesale market, how geopolitical circumstances impact market trends and how these impacts delivered prices to customers
  • Industry knowledge of compliance or government levy relief schemes such as EBRS/EBDS, ETII, EII, CCA, MinMet, ESOS, SECR, and TCFD
  • You will have a professional can-do attitude, are an ambitious team player with an analytical mind, a keen eye for detail, excellent communication skills
 

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