14498
Summary:
Do you have previous experience working in a client focussed environment in the energy / utilities industry? If so, we are seeking an experienced Account Manager to join a leading independent Energy & Utility Consultancy. You will be responsible for developing existing client relationships, as well as focusing on new business, with daily duties to include the procurement of Energy & Water contracts, managing billing issues, invoice validation, renewal of contracts and all associated admin.  If you have excellent communication skills, a customer-oriented and professional attitude, be an ambitious team player with an analytical mind, and if this role sounds like you then apply today!Key responsibilities:
- Procurement of energy and water contracts for major customers
- Invoice validation & manage utility termination / objection notices
- Recording cost / consumption data from invoices and other sources
- Management of billing issues & queries on behalf of clients
- Delivering all the clients administration needs
- Communicating with clients via telephone, email, and face to face meetings
- Renewal of procurement contracts, demonstrating high retention rates
- Continuously review your portfolio to identify opportunities and risks
- Prepare templated monthly, quarterly, and annual reporting as per the agreed workplan
Skills and experience required:
- You have 5+ years’ experience in the energy industry within an Account Manager or a similar role with experience of client management including hosting face-to-face meetings and effective cross selling and negotiating skills.
- Fixed & Flexible energy procurement and water (Essential)
- Understanding of Utility invoicing and the charges included (Essential)
- Knowledge of the UK Energy infrastructure including DNO, IDNO, MOP, MAP, DC/DA, Suppliers, and TPI’s (Essential)
- Effective customer relationship management, pipeline management
- An understanding of the energy wholesale market, how geopolitical circumstances impact market trends and how these impacts delivered prices to customers
- Industry knowledge of compliance or government levy relief schemes such as EBRS/EBDS, ETII, EII, CCA, MinMet, ESOS, SECR, and TCFD
- You will have a professional can-do attitude, are an ambitious team player with an analytical mind, a keen eye for detail, excellent communication skills
