Operational Business Analyst – (non-household Water)

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Operational Business Analyst – (non-household Water)

Job ID: 14774
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Hybrid – Home/Southampton/London
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Full time
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3 days ago
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£55K
Water

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Do you have Operational experience in the non-household water market? We are recruiting for an Operational Business Analyst to join a company which plays a central role in supporting competition in the non-household retail water market. The Operational Business Analyst will lead the detailed design and documentation of business user requirements for the development and deployment of a new Market Performance Framework for the non-household water market in England and Wales. To be successful in this role you will need to have proven experience in the non-household water market with an operational background along with a logical and analytical mindset, Business Analysis qualifications are not necessary as training can be provided. Occasional face to face attendance at off-site meetings may be required, mainly in London. Apply today!  

Responsibilities:

  • Analysing and documenting ‘as is’ and 'to be' processes
  • Impact analysis
  • Collaboration with internal and external stakeholders to agree scopes, gain support and inform solution design.
  • MoSCoW analysis (particularly around the reporting of performance metrics). Automation vs manual
  • Preparing detailed business user requirement specifications to enable effective technical development of the MPF platform and internal/external processes, bridging the gap between operations and IT
  • Prepare and deliver report conclusions and recommendations to leadership, accompanied with a comprehensive risk and impact assessment
  • Carrying out training sessions and workshops and supporting the preparation of online training materials to guide relevant teams
  • Undertaking user acceptance testing
 

Skills and experience required:

  • Operational experience in the non-household water market is essential (e.g. Billing/Change)
  • Business process mapping and requirements gathering
  • Strong communication skills with the ability to use persuasion
  • A Logical and Analytical mindset
  • Experienced in documenting and presenting findings and recommendations
  • Ability to analyse complex situations and develop considered options and responses
  • Able to articulate complex options clearly and concisely to senior decision makers
  • Experience in managing multiple pieces of work at any one time in a fast-paced environment
  • Business Analysis qualifications are desirable but not essential
  Ref:                    14774 Role:                   Operational Business Analyst – (non-household Water) Location:          Hybrid - Home/Southampton/London Salary:              £55K  

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