Role Purpose:
Do you have experience in Account/ Relationship Management? Have you worked for either an energy broker/ consultancy or energy supplier? A leading energy broker is looking for a Relationship Manager to be responsible for managing a portfolio of new and existing clients, build strong relationships, ensure a high client retention rate and agree contract renewals. Excellent communication skills are a must for this Relationship Manager and a knowledge of the energy industry would be preferable. So, if you are looking for career progression, apply for the Relationship Manager today!!Job Responsibilities:
- Maintaining excellent client relationships
- Creation of energy tenders and management of the overall process
- Manage product/service mix, pricing and margins according to agreed commercial targets
- Monitor and receive information on market activities and provide relevant reports and information to clients
- Communicate and negotiate with suppliers to ensure sustainable relationships through positive tender responses
- Contract renewals and up/ cross selling of additional services
Experience Required:
- Experience in client account management – meeting senior level clients F2F
- Knowledge of the energy supply market with experience of leading the delivery of utilities services
- Strong stakeholder management skills with the ability to engage effectively at all levels
- Excellent communication skills, both verbal and written
- Strong negotiation skills to upsell and introduce new services and packages to existing clients
- Commercially astute
- Able to resolve queries and disputes with clients and suppliers
- Experienced leader with the ability to delegate and manage across systems and departments
- Excellent presentation and interpersonal skills with good attention to detail
Desirable:
- Knowledge of Salesforce
- Full UK driving licence
- Previous experience working with energy suppliers
- Experience of working with multi-site accounts or in the public-sector space
